Timing is easy compared with weddings or corporate orders, but if you want personalisation, a new address or a short message for instance, allow a few extra days rather than ordering the night before.

A last practical point. Recipients occasionally ask about ingredients or dietary suitability, so direct those questions to the published product information rather than answering on the brand's behalf. It is accurate and it protects you.

If you are ordering with a printed message, keep it short and warm, and allow a little extra time for the personalisation, especially in the busy end of the year.

One honest note that applies everywhere. If the recipient asks about ingredients or dietary detail, point them to the published product information rather than answering yourself.

Bulk ordering rewards planning. Decide your total headcount early, split it between client hampers and staff share bags, and place the order with room to spare before your deadline. Volume orders and any personalisation both need lead time, and the final quarter of the year is the busiest window by some distance, so the earlier you confirm numbers the better.

A personalised touch suits the occasion well. A message marking the years of service, or lilyobriens.co.uk simply the leaver's name, turns the hamper into a keepsake of the day rather than a generic box. Keep any message warm and brief, allow lead time for the personalisation, and order earlier still if the retirement falls near Christmas.

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